Eid Reflections: Bringing Joy to Patients through Compassionate Care

On the occasion of Eid al-Adha, we dedicated time to visiting our patients and showing our support during this special time. Physical rounds and personal visits to patient rooms are irreplaceable, offering insights and understanding that no alternative can match. Hearing our patients, seeing their needs, and observing the details of their environment—from the rooms and walls to the furniture and services—reinforces the importance of compassionate, hands-on care.

Yesterday’s visit was an enriching experience, underlining the golden value of personal interactions in healthcare. We are deeply grateful to our patients for their trust in us and to our incredible staff for their unwavering dedication and compassionate care, even on special occasions like Eid.

Leading from the front and being on the ground is a core part of our leadership approach. These rounds provide invaluable learning opportunities on how we can continually enhance our patient care and services. Our team’s commitment to excellence is reflected in our high patient satisfaction levels, as highlighted by Press Ganey surveys.

A heartfelt thank you to our amazing patient experience teams and all our staff for their exceptional care and dedication. Your efforts make a significant difference in the lives of our patients, providing them with the 24/7 compassionate care they deserve.

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